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Terms and Conditions

RIVERS AND ROADS TERMS AND CONDITIONS

Rivers and Roads is a division of Travel and Living PTY Ltd and is fully accredited with the AFTA Travel Accreditation Scheme (ATAS) and is a member of the Australian Federation of Travel Agents (AFTA)

All travellers are subject to the Terms & Conditions of the Tour Operator as well as the following Terms & Conditions of Rivers and Roads. Operator Terms can be viewed via the links below.

By paying Rivers and Roads a deposit, you are accepting the following terms and conditions. If you wish to discuss any parts of these terms and conditions, please do not hesitate to speak with your consultant.

PRICES are subject to change until final payment has been made. Reasons include but are not limited to tax surcharges, currency fluctuations, Operator re-pricing and the early withdrawal of airfares.

AUSTRALIAN  DEPARTMENT OF FOREIGN AFFAIRS & TRADE  If you would like to find out further travel advice of the country(s) you will be visiting  please visit the following website: www.dfat.gov.au. You can also leave your personal details ie, passport numbers, contact details and they will automatically be passed on to the relevant Embassies of the countries you will be visiting.  We would also recommend you registering with www.smarttraveller.gov.au prior to travel.

PASSPORTS- your first and last name must be booked EXACTLY as it appears in your passport. It is your responsibility to make sure you have given us the correct details.

VISAS It is your responsibility to ensure you have the appropriate documentation to carry out your journey. However, your consultant will be happy to assist with Visa applications. All passports must be valid for at least six months upon entry into your last country of call. If you will be travelling on a passport other than Australian, a re-entry visa is necessary. If you do not have a valid re-entry visa please apply for a new one with the Immigration Department.

TRAVEL INSURANCE is essential, and can save considerable inconvenience and expense in the event of loss of baggage, or medical emergency and we recommend purchasing travel insurance at the time of depositing to cover involuntary cancellation of travel arrangements.

Your Rivers and Roads consultant can advise on this.

HEALTH AND VACCINATIONS If you have any queries regarding overseas health regulations or vaccinations required for your journey, please consult your doctor. We recommend you contact your doctor as early as possible to ensure enough time is allowed for any vaccinations needed.

CANCELLATION/AMENDMENT charges apply and Rivers and Roads charge $100pp in addition to those charged by our suppliers. Any deposits paid towards travel arrangements are non-refundable.

In making bookings or reservations on your behalf, Rivers and Roads is acting as an agent only for the provision of services by hotels, carriers, and tour operators (Principals). All accommodation, flights, tours, boat or other travel arrangements are subject to the booking terms, conditions and limitations on liability shown in their brochure and their websites. Please take the time to read these and let us know if you have any questions.

Links to operators Terms and Conditions:

ERRORS We do not guarantee that our websites or any website content will be free from errors or omissions. There may be mistakes and errors in our website content which we fail to notice, which will not be binding on us. We reserve the right to correct any errors in rates quoted or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing.

THIRD PARTY WEBSITES Our site information has been secured from a variety of travel companies, service providers, and other sources. We cannot independently verify the accuracy of our travel supplier’s information and we cannot warrant their accuracy or completeness.

Rivers and Roads is not responsible for the acts or omissions of such suppliers or their subcontractors or their failure to provide services, adhere to their own schedules, or honour their contracts. All information, prices, availability are subject to change without notice.

Please note that all costs are current at time of booking, but can change without notice. Availability is also subject to change without notice.

 

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